About Us

Your New Braunfels, TX Pool Experts

WHO WE ARE

The Trusted Authority in Pool Service – New Braunfels, TX

At Ponchos Pool Services, we believe your backyard should be a place of comfort, relaxation, and lasting memories, not another item on your to do list. Founded on quality workmanship, transparency, and customer first service, we are proud to be one of the most trusted pool service providers in New Braunfels, TX and the surrounding communities. Ponchos Pool Services is owned and operated by Derwin Townsend. Derwin is a pool pro by day and a husband and father by night. When he is not keeping pools clean, clear, and running right, he is usually spending time with his family, enjoying the outdoors, and staying active with sports. He is also a proud United States Marine Corps veteran (1994 to 1998) and a University of Phoenix graduate (2011). Our team is honored to support and stand behind the military community. Whether you need reliable weekly pool service, equipment repairs, or help planning a remodel, you can count on straightforward guidance and dependable results from a local company that truly cares. Call today for a no obligation estimate on pool service, repairs, or remodel options in New Braunfels, TX.

1. We Conduct Frequent Inspections

We will conduct professional inspections regularly to know if your swimming pool is fine or has defects that need to be fixed. This may sound simple to many but is a lot more complex than one would think. If you don’t have requisite knowledge about swimming pool repair and maintenance, then you may not easily identify some defects during the inspection process. However, that is not the case with Ponchos Pool Services. We are experts in this sector and they know how to correctly identify problems and fix them before they escalate and become bigger problems that can be expensive to fix. We use state of the art equipment to quickly identify problems such as sharp edges and cracks among other hazards that need immediate repair.

2. We will keep your pool chemicals well balanced

Keeping swimming pool chemicals well balanced is very important. However, it can be a complicated process that requires proper knowledge and understanding. If chemicals are added incorrectly, then it can be unsafe for people using that particular pool. If you don’t have the right knowledge and tools to test chemicals present in the water, then it can be very difficult to know if pool chemicals are well balanced. We know the type and exact amounts that are needed to keep your pool safe and clean. We will use the necessary chemicals to treat your pool.

3. We offer professional services

You should expect nothing but quality services from us. From filter back-washing and pool vacuuming to performing circulation adjustment and chemical balancing, you can trust us to render quality services that matches the industry standards. We not only have the knowledge, tools and experience but we are also committed to giving you quality pool services that matches or even surpass your expectations.

4. We enhance safety

If you have small kids and pets in your house, the last thing that you will want is for them to access dangerous chemicals used to clean the pool. Chemicals used to make your swimming pool sparking cleaning are highly toxic and dangerous to humans. It therefore is very important to ensure that these chemicals are stored safely. We will store all those chemicals safely to ensure that they are out of reach to unauthorized people.

5. We will help save your money

Most people usually think that hiring the services of pool service is very expansive. However, in the long run, they absolutely help you save money. We are able to detect pool problems on time before they escalate to something big that is expensive to repair. As a result, we help you save a lot of money. In addition to that, a pool that is professionally maintained usually last longer, keeps its value and develops fewer problems than a pool that has been maintained by someone who is not an expert. Having clean water, walls, well working pool equipment and correctly treated water will keep your pool in its ideal condition for long periods of time and will most definitely keep your repair cost down.

6. We save you time

Why use your free time doing something that you are not an expert on? Pool cleaning is a very sensitive task that requires total commitment. Due to busy work schedules, you can have limited time to maintain your pool properly. However, that is not the case when you hire Ponchos Pool Services. We will take our time to ensure that your pool is well maintained.

Danna Bergstrom
1 week ago
Blue Lagoon Pool Management did a wonderful job on our pool and yard remodel. The project was on time and on budget. I would recommend them to anyone looking to install a new pool or update an existing one.
I have been using Blue Lagoon for years, excellent service and fair prices!!
Teri Beckman
1 week ago
Blue Lagoon helped me figure out why my Gilbert water bill was $850!!! They identified the leak in my pool and took care of everything! Very professional service! Highly recommended
Been having this family run company, take care of my pool care needs for several months now. Always professional, responsive and does a great job at reasonable prices. Call them. You’ll be glad you did.
Monica Frazer
1 week ago
Blue Lagoon transformed our old pool with its leaks and issues into a beautiful oasis for us to swim in again. Remodel went flawlessly and quickly. The decking was repaired and resurfaced. Super happy with their professionalism throughout the process. We switched our weekly maintenance to them as well. Highly recommend Blue Lagoon!
Renee Pierce
1 week ago
So grateful - needed pool service - for some reason my pool service wasn’t coming and when I reached out Blue Lagoon made it out the same day and with in hours my pool was sparkling. My husband said it hasn’t looked this good in years!!! Thank you
Nathan Lowrie
1 week ago
I've been working in the trades for over 15 years so you can imagine how picky I am about the service providers I work with. When I moved to Arizona I had to start all over and find new service people. A guy I work with had mentioned his neighbor had a pool service company and he was a really good guy. Fast forward to now and Blue Lagoon has been taking care of our pool needs for four years. Always kind, professional, responsive, knowledgeable and fair priced. So thankful to have a trusted pool team! Thanks Blue Lagoon!!!
Vikkar Rana
2 weeks ago
We've had a great experience with this pool service company. The team is always friendly, professional, and dependable. They do an excellent job keeping our pool clean, clear, and ready to enjoy all year long. What I appreciate most is how reliable they are. They show up when they say they will, communicate well, and are always willing to answer questions or explain any recommendations. It's refreshing to work with a company that genuinely cares about its customers and takes pride in its work. Having a pool can be a lot of responsibility, but they've made the entire process easy and worry-free. I highly recommend them to anyone looking for honest, high-quality pool service.
Gaill Blackburn
3 weeks ago
Love, love, love these guys !!!
Response from the owner:Thank you for your enthusiastic support, Gaill! We're thrilled to hear you love our services. Your satisfaction motivates us to keep delivering exceptional pool care every week. We appreciate your feedback!

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